softreqop.blogg.se - Slack status update bot

If the app is a member of a private channel that you're not a member of, you won't see it here until you are also invited to that channel. The Slack channel list includes private channels that you are a member of.

The dropdown list displays public and private channels (that you have access to) where Zendesk is invited and Answer Bot is not already set up.

In the Slack Channel field, select the channel where you want to add Answer Bot.

Click Configure under the name of the Slack workspace you want to configure.

In Admin Center, click Apps and integrations in the sidebar, then select Integrations > Integrations.

You first need to install the Slack for Zendesk integration and activate Answer Bot for this feature to be available. You must have access to the private channels to add Answer Bot to them. Answer Bot can be added to public and private channels. Zendesk administrators can add Answer Bot to specific Slack channels in Admin Center.